
What is Customer Relationship Management (CRM)? - IBM
Customer relationship management (CRM) is a set of integrated technologies used to document, track, and manage an organizations relationships and interactions with existing and potential customers.
¿Qué es un CRM (customer relationship management? | IBM
Un CRM es un conjunto de tecnologías integradas que se emplean para documentar y gestionar las relaciones e interacciones de una organización con sus clientes actuales y potenciales.
Was ist CRM? | IBM
Customer Relationship Management (CRM) ist eine Reihe integrierter Technologien zum Dokumentieren, Verfolgen und Verwalten der Beziehungen und Interaktionen eines Unternehmens …
O que é CRM (customer relationship management)? - IBM
CRM (customer relationship management) é um sistema usado para gerenciar as interações de uma empresa com os clientes.
AI in CRM (Customer Relationship Management) | IBM
AI in customer relationship management (CRM) enables organizations to automate business processes by organizing and managing customer information with ease.
Che cos'è il CRM? | IBM
Il Customer Relationship Management (CRM) è un insieme di tecnologie integrate utilizzate per documentare, tracciare e gestire le relazioni e le interazioni di un'organizzazione con i clienti esistenti …
What is CRM automation? - IBM
CRM automation is the use of technology and automation tools to streamline and optimize repetitive tasks within a customer relationship management system.
ERP vs CRM: What's the Difference? | IBM
Nov 12, 2025 · ERP and CRM software are essential solutions that help streamline operations, improve efficiency and customer experiences and drive digital transformation.
CRMs for Sales | IBM
The content gap within CRM CRM applications typically offer very limited and expensive file-storage capabilities, leaving many sales reps to manage this content in local folders, email inboxes, or …
What is software as a service (SaaS)? - IBM
Software as a service (SaaS) is application software hosted on cloud and used over an internet connection by way of a web browser, mobile app or thin client.