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  1. What Is CRM (Customer Relationship Management)? | Salesforce

    CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve …

  2. What is CRM? | Microsoft Dynamics 365

    Because CRMs help centralize customer data, these systems make it easier for your team to manage relationships, track progress, and ultimately drive growth. However, these tools do …

  3. Customer relationship management - Wikipedia

    Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers.

  4. What Is a CRM? (CRM Meaning, Definition & Examples)

    Oct 2, 2025 · A CRM is software that helps you manage your relationships with customers and prospects. Imagine your entire business memory: every lead, email, task, deal, support ticket, …

  5. 10 Best CRM Software Of 2025 – Forbes Advisor

    My roundup will help you learn about the key features of the 10 best CRMs, how much they cost to use and how they can help your SMB thrive. To determine the best CRM software, I used our...

  6. What is CRM? | Guide to Customer Relationship Management

    Customer Relationship Management (CRM) software centralizes customer data and interactions across all touchpoints in your business. According to Digital Silk, the global CRM market is …

  7. What is Customer Relationship Management (CRM)? - IBM

    Customer relationship management (CRM) is a set of integrated technologies used to document, track and manage an organizations relationships and interactions with existing and potential …

  8. What is CRM (Customer Relationship Management)? What does it …

    May 12, 2025 · CRM, or Customer Relationship Management, is a system that helps businesses organize and streamline their interactions with customers and prospects, from tracking …

  9. What is CRM? | Oracle

    Customer relationship management is both a strategy and a tool that supports those experiences in five key ways. Customer relationship management helps you find new customers, sell to …

  10. What Is CRM? Definition, Types, Benefits & Real-World Use Cases

    Customer Relationship Management — or CRM for short — is more than just software. It’s a strategic approach to building stronger client relationships, optimizing sales, and delivering …