The new voice for on-train announcements will now be from recordings of Paisley-based ScotRail employee, Vannessa Sloan.

ScotRail has launched a new AI onboard announcer using the voice of an employee following a row over a previous version.

The ‘Iona’ announcements were widely panned for their use of artificial intelligence, the new voice has debuted on Class 380 ...

ScotRail has launched a refreshed artificial intelligence (AI) service for onboard announcements. The refresh comes after a ...

A voiceover artist says her voice data is being used for ScotRail’s new AI train announcer without her permission, saying she feels “violated” and does not have control. The government-owned train ...

Fife MSP Alex Rowley criticises ScotRail over continued short train services, overcrowded carriages, and lack of improvements for commuters ...

To help passengers increase leisure time to visit Christmas markets, attend parties, other celebrations, and to assist with evening Christmas shopping, and extra services will be added to the ...